隱私權政策
最後更新日期：2025年1月
1. 簡介
本隱私權政策說明「台灣超商取貨物流」應用程式（以下簡稱「本應用程式」）如何收集、使用、儲存和保護您客戶的個人資料。本應用程式透過 Shopify 平台提供台灣四大超商（7-ELEVEN、全家便利商店、萊爾富、OK超商）的取貨服務，並整合綠界科技（ECPay）金流系統。
2. 我們收集的資料
2.1 客戶個人資料
為提供超商取貨服務，我們會收集並處理以下最低限度的個人資料：
- 姓名：用於列印物流標籤及超商取貨識別
- 電話號碼：用於超商到貨通知及聯繫客戶
- 地址資訊：用於判斷最適合的取貨超商位置
- 訂單資訊：訂單編號、商品資訊、金額（用於物流處理及貨到付款功能）
3. 資料使用目的
我們僅將收集的個人資料用於以下明確目的：
- 物流標籤列印：產生包含收件人資訊的超商取貨標籤
- 訂單處理：處理超商取貨訂單及物流追蹤
- 超商媒合：根據客戶選擇的超商門市安排取貨
- 貨到付款處理：透過綠界科技處理貨到付款交易
4. 資料安全
我們採取以下安全措施保護個人資料：
- 傳輸加密：所有資料傳輸使用 HTTPS/TLS 加密
- 儲存加密：資料庫採用靜態加密（encryption at rest）
- 備份加密：資料庫備份檔案進行加密保護
- 存取控制：限制員工對個人資料的存取權限
5. 聯絡我們
電子郵件：official@alphapetstw.com
公司地址：屏東縣長治鄉長興路427-6號
Privacy Policy
Last Updated: January 2025
1. Introduction
This Privacy Policy describes how the "Taiwan Convenience Store Delivery & Logistics" application collects, uses, stores, and protects your customers' personal data. The Application provides pickup services for Taiwan's four major convenience store chains through the Shopify platform and integrates with ECPay payment gateway.
2. Data We Collect
2.1 Customer Personal Data
To provide convenience store pickup services, we collect and process the following minimum necessary personal data:
- Name: Used for printing shipping labels and identifying customers at stores
- Phone Number: Used for delivery notifications and customer contact
- Address Information: Used to determine the most suitable pickup store location
- Order Information: Order numbers, product information, amounts
3. Purpose of Data Use
We only use collected personal data for the following explicit purposes:
- Shipping Label Printing: Generate convenience store pickup labels with recipient information
- Order Processing: Process convenience store pickup orders and logistics tracking
- Store Matching: Arrange pickup based on customer-selected store locations
- Cash-on-Delivery Processing: Process COD transactions through ECPay
4. Data Security
We implement the following security measures to protect personal data:
- Transmission Encryption: All data transmission uses HTTPS/TLS encryption
- Storage Encryption: Database uses encryption at rest
- Backup Encryption: Database backup files are encrypted
- Access Control: Limit staff access to personal data
5. Contact Us
Email: official@alphapetstw.com
Company Address: No. 427-6, Changxing Rd., Changzhi Township, Pingtung County, Taiwan